Workplace pensions : sharing experience

19 March 2019 - Amy Priestley

Pension schemes are complex and even the best-run schemes have to deal with complaints. When advising on complaints being considered under a scheme’s internal dispute resolution procedure (IDRP), I’m often asked ‘should we offer compensation?’ and, if so, ‘how much?’. › Read More

07 August 2018 - Helen Powell

A new pension liberation case has hit the headlines, after the Pensions Ombudsman (TPO) found that the authority managing the Police Pension Scheme could not rely on a statutory discharge following a transfer, because it had failed to perform adequate scam checks on the proposed receiving scheme and failed to give the member the Regulator’s › Read More

19 April 2018 - Helen Powell

Pension schemes have a long lifecycle. They need personal data to put pensions into payment decades after a member first joined the scheme and may need to deal with claims about calculation errors decades after that. Schemes with a complex history of mergers and bulk transfers-in may have significant quantities of legacy data. Any scheme › Read More

23 February 2018 - Nadia Karavias

The Pensions Regulator has imposed fines on the trustees of Pakistan International Airlines’ pension scheme (£500 each for failure to provide audited accounts for two years), and on the trustees of six schemes for failure to comply with the content requirements of the Chair’s statement. Potential fines are a frequent concern for trustees: who pays › Read More

31 January 2018 - Helen Powell

In the wake of the collapse of Carillion, headlines about profit warnings from other outsourcing specialists are bound to set off warning bells. Capita has just announced a significant restructuring programme following a profit warning, including a refocusing on its core businesses. It may be that there are no implications for its pension scheme administration › Read More