Data protection

Windrush, GDPR and pension schemes: what should you do about historic data?

Helen Powell

Pension schemes have a long lifecycle. They need personal data to put pensions into payment decades after a member first joined the scheme and may need to deal with claims about calculation errors decades after that. Schemes with a complex history of mergers and bulk transfers-in may have significant quantities of legacy data. Any scheme Read More

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Cybersecurity: a cautionary tale

Andrew Cork

Data protection and cybersecurity are undoubtedly hot topics in the pensions world at the moment – and will continue to be so for some time.  As part of our regular training to clients, we talk a lot about the structural protection that needs to be in place, such as drafting supplier contracts correctly and monitoring Read More

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Ill-health pensions: dealing with medical information

Joan Whybray

Did you know how fiddly it is getting and keeping medical information about someone for the purpose of granting an ill-health early retirement pension? I was reminded of this when advising some pension scheme trustees who were updating their ill-health procedures.  I had to focus on an area that is often considered to be the Read More

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Data protection for pension schemes: are you compliant?

Stephen Richards

My pension scheme trustee clients are often surprised at the extent of their obligations to protect member data. When data gets lost it’s not enough for trustees to say ‘it wasn’t our fault’. I make sure my trustee clients know the basics of data protection so they can avoid a penalty from the Information Commissioner Read More

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